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Customer Support Executive

Operations Department | Kolkata, India

Customer Support Executive

Department: Operations Department
Location: Kolkata, India


Brief Overview:

Provide excellent support to our patients and customers via phone, email, and chat. Strong communication skills required.

Full Job Description:

As a Customer Support Executive, you will be the first point of contact for our patients and customers, providing exceptional support via phone, email, and chat. Your responsibilities will include assisting with appointment bookings, addressing product inquiries, resolving issues, and ensuring a positive customer experience. Strong interpersonal skills, patience, and a problem-solving attitude are key.